Privacy Policy

1. Information We Collect

Information you provide directly: your name, email address, organization, phone number (if given), and the content of any message, when you contact us, book a consultation, or subscribe to updates.

Information collected automatically: your IP address, browser and device type, and how you interact with our site, collected through cookies and similar technologies.

Information from third-party tools: when you book an appointment, our scheduling tool collects the details needed to arrange and confirm that booking.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide the services you request
• Schedule and manage consultations and appointments
• Improve our website and understand how it is used
• Send updates or marketing communications, only with your consent, and you can unsubscribe at any time
• Meet our legal and regulatory obligations

3. Legal Basis for Processing (UK and EU Users)

Where UK or EU data protection law applies, we rely on the following legal bases:

• Consent, for example when you submit our contact form or accept cookies
• Contract, to provide services you have requested or booked
• Legitimate interests, to operate, secure, and improve our website and business
• Legal obligation, where processing is required by law

4. Cookies and Analytics

We use cookies and similar technologies to operate the site and understand how visitors use it, including Google Analytics, which helps us understand traffic and site performance.

Our cookie consent tool lets you accept or decline non-essential cookies when you first visit, and you can update your preferences at any time.

5. How We Share Your Information

We do not sell or rent your personal information.

We share information only with trusted service providers who help us run our business, such as our website hosting provider, our email and scheduling tools, and analytics providers, each acting under their own privacy obligations.

We may disclose information where required by law, or to protect our rights, safety, or property.

6. International Data Transfers

We operate through collaborators based in Canada, the UK, Spain, the UAE, and Australia. As a result, your information may be processed in a country other than the one where you live. Where this involves transferring information out of the UK or the EU, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal or contractual obligations, or resolve disputes, after which it is securely deleted or anonymized.

8. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

Canadian residents can contact the Office of the Privacy Commissioner of Canada. UK residents can contact the Information Commissioner’s Office. EU residents can contact their local data protection authority. To exercise any of these rights, contact us using the details below.

10. Children’s Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children, and our services are not intended for anyone under the age of 16.

11. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will always reflect the most recent version.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@build4abundance.com.